Privacy Policy

The Look Officiel (“we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or engage with our brand.

1. Information We Collect

When you interact with us, we may collect:

  • Personal Information: Your name, email address, phone number, shipping/billing address, and payment details when you place an order.

  • Account Information: If you create an account, we store login details securely.

  • Browsing Data: Cookies, IP addresses, and analytics data to improve your online experience.

  • Communication Records: Messages and inquiries you send to us via email, social media, or our website.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Communicate order updates, promotions, or brand announcements.

  • Improve our website, products, and customer experience.

  • Prevent fraudulent transactions and ensure security.

Comply with legal and regulatory obligations.

3. Sharing of Information

We respect your privacy and never sell your personal information. We only share data with trusted third parties when necessary, such as:

  • Logistics Providers (e.g., LBC, couriers): To ship your purchases.

  • Payment Processors: To securely handle transactions.

  • Service Providers: For website hosting, analytics, and marketing support.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences.

  • Analyze website performance.

  • Personalize your shopping experience.

You may adjust your browser settings to disable cookies, though some site features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal data. While no system is 100% secure, we continuously monitor and improve our safeguards.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal data.

  • Request deletion of your data, subject to legal obligations.

  • Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

The Look Officiel
📍 92 Malakas St., Diliman, Quezon City, Philippines
📧 thelookofficiel@gmail.com